Cash on Delivery (COD) Policy
At Spectra Store, Cash on Delivery (COD) is available for eligible orders across India. COD Charges
• A 5% cash handling charge will be collected prior to delivery as required by the courier/delivery partner.
• At the time of delivery, the customer is required to pay only the product (laptop) amount.
• The 5% cash handling charge is non-refundable, even in case of returns or cancellations.
Eligibility
• COD is available only for locations and orders supported by the courier partner.
• COD may not be available for high-value orders or specific pin codes; availability will be confirmed at checkout.
Payment Collection
• The product amount must be paid to the delivery partner at the time of delivery.
• Ensure payment is available to avoid delivery delays or order return.
Returns and Refunds
• In case of an eligible return, the 5% cash handling charge will not be refunded.
• Refunds for the product value will be processed according to our Return & Refund Policy.
Customer Responsibility
• Customers must provide accurate delivery details and ensure payment of the laptop price at delivery.
• Orders may be returned or canceled by the courier if payment is not completed, and COD charges will still apply.
Contact Us
For COD-related queries, please contact WhatsApp / Call: +91 9324568767.